Two Step Authentication (2SA) is put in place as a security measure, to further protect your Hubdoc account from dodgy activity. 


To enable 2SA requires your smart phone, and the Google Authenticator App (this can be downloaded in the Apple App store or the Google Play store). 


Please note: this must be done from a web browser and can't be done from the Hubdoc app.


Enable (or re-enabling) Two Step Authentication


Once downloaded, to ENABLE 2SA, the following steps need to be followed:


  1. Click your profile button in the top right hand corner and ensure you are in Profile & Security
  2. Under the Two Factor Authentication heading, select 'Set Up Two Factor Authentication'
  3. Copy your recovery key. This is important! You need to keep this somewhere you will remember
  4. Go to your smart phone and open the Google Authenticator App. Select the '+' in the top right hand corner to open the scanner
  5. Hold this scanner over the barcode on the screen of your Hubdoc account. This should automatically scan and add your code generator to your phone
  6. To finalise this, enter the code generated by your app into Hubdoc
  7. Your 2SA is now set up!